Support

Contact

Email lukedanielian@btcpolicy.org. Include your organization, the affected studio or page, what you expected and the approximate time the problem occurred. If the page shows an error reference, include that reference.

Do not send passwords, API keys or unnecessary private workspace content. Support is assisted during the pilot; no response-time guarantee is advertised.

Workspace access

Your organization admin manages invitations, member permissions and connected accounts. For a new workspace or account terms, contact support. Google sign-in verifies identity; workspace access is reviewed separately.

Pilot availability lists the customer studios and explains the BPI demonstrations.

Export and offboarding

An organization admin can request a workspace export, account change or offboarding by contacting support with the organization name and requested outcome. The requester’s authority must be verified before private information is disclosed or changed.

Suspending access does not delete workspace records. Export scope, delivery and any removal of live records or retained backups are reviewed for the specific request.

Security and privacy concerns

Use the same contact for a suspected access problem or privacy request. Describe the affected page and time, and avoid copying credentials or another organization’s private information into the message.